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Ryanair: Passengers have a one month “grace period” with the new hand luggage rules (Image: Getty)
Ryanair has changed their hand luggage rules for the second time this year.
The low-cost airline announced earlier this year passengers would need to pay for their baggage to go in the cabin, either with Priority Boarding or for their baggage to be put into the hold.
This came into place from November 1, leading to chaos at a number of airports such as London Stansted with many confused or having to pay additional fees.
Ryanair’s Kenny Jacobs told RTE’s Morning Ireland: “We’re going to waive fees when customers’ bags are slightly larger, or larger, than the permitted allowance.”
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He said the airline: “We decided we were going to have a grace period and waive fees weeks ago,” and was not in light of the issues at airports.
In a statement, Ryanair confirmed: “While our new bag policy came in to effect yesterday (November 1), we have briefed our gate agents to take a reasonable approach while customers get used to the new rules over the month of November.”
Many passengers were unhappy with the changes, taking to social media to vent.
One user wrote: “They are 1,000 per cent gonna lose business over the new bag check in.”
Another remarked: “Boycott @Ryanair these new luggage rules are ridiculous and quite frankly I’d rather pay more for better service and will from now on #RyanairMUSTchange.”
Ryanair: Passengers were confused at the airport over the new fees and rules (Image: Getty)What are the new rules for Ryanair passengers?
Travellers with the airline will no longer be able to take a hand luggage sized suitcase into the cabin for free.
Ryanair passengers can only travel with a personal bag that measures no more than 40cm x 20cm x 25cm.
Bags such as laptop bags or small backpacks are included in this as long as they fit underneath the seat in front.
Travellers who want to take a hand luggage-sized suitcase have two options when travelling with Ryanair.
They can either purchase Priority Boarding which costs £6 or they can pay £8for their bag to be put into the hold.
Hand luggage size: Cabin baggage for Ryanair, EasyJet and Jet2
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Ryanair: Passengers are no longer allowed a free suitcase in the cabin (Image: Getty)
These fees are one way only and Priority Boarding is only available for the first 95 customers.
The bag must not weigh more than 10kg when checking it in, otherwise they could face large fees was the airport.
Earlier this year, the airline announced their first rule change which saw passengers able to put their bag into the hold free of charge while boarding.
Ryanair changed this rule after it caused flight delays amid more people opting for this baggage choice.
